MADE IN JAPAN ONLY ?

Get a Japanese shipping address today

We ship worldwide

HOW IT WORKS FEATURE and BENEFITS
 

WHY YOU SHOULD USE OUR SERVICES

Need a Japanese address to shop? Shop online in Japan, we will do the rest

  • No Sign-up Required
    Customer Service for you 7 days a week
    FREE Consolidation Service
    FREE transaction fee
    Low rates, all with no monthly fee


    GET STARTED NOW

GET THE BEST DEALS IN 4 EASY STEPS

With Proxyrabbit Forwarding Service, you get access to the top Japanese brands

Shop at your favorite Japanese Stores

Get your personal address in Japan

Ship your purchase to your PRJ address

We'll ship your order within 24 hours

CUSTOMER STORIES

 
Referring a friend is a great way to get a 10% off discount code!

You can collect as many discount codes as you would like, as long as your invites are sent to first time customers. After your friends receive an invite to connect to our site, have sent their request, and have placed their orders, you will receive your 10% off promo code. This code can manually applied from our Shipping Service; be sure to head to our website to take advantage of your discount!


How to use your promo code ? (Conditions)

- Send us your request and enter your code.
- Offer valid for 10% off one shipment
- Promo code can be used for every friend you’ve got.


We're here to help : )

Have a question about your orders ? Contact us 24 hours a day 7 days a week for the best customer service. We will reply within 24 hours!

Address:
PROXYRABBIT JAPAN (forwarding service)
Denenchofu Ootaku, 145-8799 Tokyo JAPAN

Work Time:
Monday - Friday from 8 a.m to 8 p.m
Saturday - Sunday from 9 a.m to 12 p.m

Email:
proxyrabbitjapan@fastservice.com









Choose the option that best meets your needs

* (Registered) Surface : with tracking number . Packages generally arrive within 1-2 months.
* International Postal Parcel / SAL : (a.k.a. Regular SAL) - with tracking number
* International Postal Parcel / air mail : (a.k.a. Regular Airmail) - with tracking number
* Registered Air mail : up to 2 kg / 90 cm - packages generally arrive within 15 days.
* Registered SAL : up to 2 kg / 90 cm - shipments usually take 2-3 weeks to arrive.
* EMS : the fastest, most reliable method. Packages generally arrive within 3 days.

Note : registered SAL is no longer available for those countries : Australia / Denmark / Finland / Germany / Greenland / Hungary / Norway / Poland


Combine your orders and reduce your shipping costs

•  We ship thousands of products from our family of sites to more than 70 countries.
•  When possible, we'll reduce your shipping costs by combining all items you have ordered from our sites,


Conditions for Combined Shipping

- your ordered items are already in-stock
- your ordered items are scheduled to be released (available) in the current month.
- We combine postage up to 5 kg or 5 items in one lot, exception to irregular sized items and printed matters ( Books, Magazines, Posters, etc)


Where We Ship ?

We gladly ship to the following countries:

Argentina
Australia
Austria
Bahamas
Bahrain
Bangladesh
Belgium
Brazil
Brunei Darussalam
Bulgaria
Cambodia
Canada
Chile
Colombia
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Egypt (temporarily suspended)
Ecuador
Estonia (Rep. of)
Finland
France
Germany
Greece
Greenland
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Korea, South
Luxembourg
Macau
Malaysia
Malta
Mexico
Monaco
Morocco
Netherlands
Netherlands Antilles and Aruba - Netherlands Antilles
Netherlands Antilles and Aruba - Aruba
New Caledonia
New Zealand
New Zealand Islands Territories
Norway
Peru
Philippines (temporarily suspended)
Poland
Portugal
Puerto Rico
Qatar
Russia (Russian Federation)
Samoa and Virgin Islands
Saudi Arabia
Singapore
Slovenia (Rep. of)
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand (temporarily suspended)
Turkey (temporarily suspended)
Ukraine
United Arab Emirates
United Kingdom
United States of America
Vietnam

NOTE :

Your packages may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient's responsibility.
Please read our Terms of Use carefully before placing/confirming your orders : http://www.proxyrabbitjapan.com/p/terms-and-conditions.html

Please Insert 13-digits tracking number and Enter

Order information may not appear in the tracking system until shipment. Please wait 24 hours after receiving your shipping confirmation email to track your shipment. We thank you for your patience and your understanding in this matter

1. About those Terms and Conditions

美生ブテイック東京 - Forwarding service
Denenchofu Ootaku
145-8799 Tokyo Japan 
Email : proxyrabbitjapan@fastservice.com

This Agreement sets forth the terms and conditions between PROXYRABBIT JAPAN - Forwarding service - and users who use our services to purchase products from Shops and online store in Japan. This Agreement explains how tp use our services and specifically limits the liability of PROXYRABBIT JAPAN - Forwarding service

You must read this Agreement before using the Site and confirm your orders. Use of the Site constitutes an agreement to all terms and conditions in this Agreement and you warrant that you understand, agree to and accept all terms and conditions contained here.


2.1. Fees


Special Requests and High Volume Orders: Please contact us at proxyrabbitjapan@fastservice.com. We will gladly work with you to fulfill your shipping needs.

2.2. Products excluded from the Service

  • 01. Artifacts
    02. Currency and Stamps
    03. Crude Oil
    04. Credit Cards
    05. Drugs & Associated Paraphernalia
    06. Ethnically or Racially Offensive Material
    07. Financial Services
    08. Firearms, Ammunition, Weapons, Explosives
    09. Foods
    10. Tobacco Products
    11. Gold, Silver and Other Precious Metals
    12. Government-Issued IDs, Licenses and Uniforms
    13. Hazardous Materials
    14. Human Parts and Remains
    15. Mailing Lists and Personal Information
  • 16. Medical and Healthcare Service
    17. Non-transferable Items
    18. Police-Related Items
    19. Pornographic Materials and Adult Products.
    Child pornography, adult videos or other materials of an obscene nature.
    20. Prescription Drugs and Devices
    21. Items whose transport, export and import are prohibited or
    restricted in accordance with the law in the importing or
    exporting country, state or
    local government (including intermediate countries)
    22. Replica and Counterfeit Items
    23. Circumvention Devices and Hacking Equipment
    24. Unauthorized Copies of Intellectual Property
    25. Veterinary Products and Drugs for Animals
    26. Wildlife and Animal Products

Some Japanese web sites offer lingerie, sex toys and adult novelties.
Products subject to the policy: any product which, because of the nature of the product, its image, product title or product description, appears to be designed for use in sexual/adult activity. Products in this category include but are not limited to such products as vibrators, adult-oriented toys and games.
By entering this site, you certify that you are over 18 years of age, that you are not offended by sexual material, and have the legal right to own sex toys and other sex-related material in your community.


3. Payment

3.1 payment methods

Payment via PayPal, Payoneer, Transferwise, Bank transfer ( please contact us), Postal International Money Transfer ( please contact us).
http://www.proxyrabbitforwardingservice.com/2017/04/proxyrabbit-forwarding-service-fees-low.html

We take payment at the time we receive your items at our warehouse.

Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

3.2. 1st payment

You must pay for your items before Japanese store ships them to your PRJ address.
Please do NOT choose cash/collect on delivery (COD) or credit card payment on delivery when making your order(s).
PROXYRABBIT JAPAN will reject cash/collect on delivery (COD) orders or credit card payments on delivery.

3.3. 2nd Payment / the outstanding balance due

Service fee : payment is due within 7 business days of the date of your invoice.

Late fees : If you haven't paid your amount due by the payment due date, PROXYRABBIT JAPAN reserves the right to bill a late payment charge of 1.5% of your purchase (service and shipping charges included). This fee will be applied on the day after the payment due date. Late fees will be added upon each recurring 15 days period until the full amount is received.

If your account becomes past due, in addition to owing late fees, your account may be suspended for non-payment, and you may be responsible for collection and related legal costs. For payments more than 180 days past due, action may include deducting the amount owed from your PayPal account balance. We may report information about your account to credit bureaus, so late payments, missed payments, or other defaults on your account may be reflected in your credit report.


4. Shipping

4.1
For international shipping, shipping rates are simply the rates provided by Japan Post. The calculation provided by Japan Post is the only valid.

4.2 shipping Methods

* (Registered) Surface  : with tracking number . Packages generally arrive within 1-2 months.
* International Postal Parcel / SAL :  (a.k.a. Regular SAL) - with tracking number
* International Postal Parcel / air mail :  (a.k.a. Regular Airmail) - with tracking number
* Registered Air mail : up to 2 kg / 90 cm - packages generally arrive within 15 days.
* Registered SAL : up to 2 kg / 90 cm - shipments usually take 2-3 weeks to arrive.
* EMS : the fastest, most reliable method. Packages generally arrive within 3 days.

Note : registered SAL is no longer available for those countries : Australia / Denmark / Finland / Germany / Greenland / Hungary / Norway / Poland

4.3 Shipping Address

- We do not ship to P.O. Boxes – please be sure to provide the actual street address for delivery orders submitted with P.O. Box for shipping address will not be processed.
- We do not issue refunds for unclaimed packages.
- Refused delivery or cancelled order after order has ship will incur additional shipping fees.

4.4 Tracking Information

Your tracking number will be automatically emailed to you once the item has been collected from our warehouse. If you don't receive this, please check your spam folder.

PROXYRABBIT JAPAN cannot be held responsible for the consequences subsequent to a delivery delay, a loss of parcels or any damages caused by a third party or yourselves. The guarantee applies to transport Japanese territory only.

4.5 Tax and Duty

You may be required to pay duty and tax when receiving your items in your country. You must pay all these duty and tax as receiver and we do not cover any of them. If you would like to know it before placing order, please ask your local custom office for details.

4.6 Conditions for Combined Shipping

- your ordered items all already in-stock items
- your ordered items are scheduled to be released (available) in the current month.
- you can combine up to 5 items per package. Total Weight limited to 5 kg. Exceptions may be made for irregular-sized items and printed matters ( Books, Magazines, Posters, etc).

Please note that once your items are packaged, are combined into one package and are ready to ship, you cannot add other items to your package or choose to ship your orders separately.
If you have ordered other products, they will be shipped separately.

4.7 Warranty

Please note the warranty of our products is valid only in Japan.

4.8 Voltage

Please note all electrical products that we are selling are for usage in Japanese market and work correctly only with 100V.

5. Cancellation

We do not accept order cancellations or the cancellation of a particular item.


6. Lost Package Claims

If you have not received your order, and feel your package may be lost, please contact us. All packages shipped by PROXYRABBIT JAPAN and mbttoys.com (Mio Boutique Tokyo) are insured for 100% of the package's value. If your package is in fact lost, we will either replace the package, credit your account for the amount due, or offer you a refund for the amount of the package's value.

Before we can file a claim for a lost package, we must allow the Postal Services the full time allotted for delivery. Here is the timetable for tracing lost packages:
Registered SAL : 40 business days from the day the order was shipped
Registered airmail : 30 business days from the day the order was shipped
EMS : 15 business days from the day the order was shipped

If your package was not delivered within the time frames listed above, please contact us as soon as possible. We will request an investigation by submitting a tracking claim to Japan Post.
Please do not open a PayPal claim against the order, as this will further delay the process.


7. General

7.1

The contract between us shall be governed by the laws of Japan and any dispute between us will be resolved exclusively in the courts of Japan. English is the only language offered for the conclusion of the contract.

7.2

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

7.3

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.

7.4

PROXYRABBIT JAPAN shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

7.5

These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and PROXYRABBIT JAPAN relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and PROXYRABBIT JAPAN for your use of this website.

7.6 : Feedback and Information

Any feedback you provide at this site shall be deemed to be non-confidential. PROXYRABBIT JAPAN shall be free to use such information on an unrestricted basis.


Important Notice

Due to the high volume of fraudulent transactions coming from CHINA, PROXYRABBIT JAPAN must temporarily reject all transactions that have a billing address or IP address in that country until further notice.

Please read about all our available payment methods below and choose the one that best suits you!


Payoneer is a financial services business that provides online money transfer and e-commerce payment services. Payoneer is a registered Member Service Provider of MasterCard worldwide.

Payoneer is our default selected payment method. You can send payment direct to our Payoneer account.
Transaction fee : we do NOT charge a surcharge for accepting Payoneer as a payment method.
Website : https://www.payoneer.com



You can use Transferwise to send your payment from your credit card or your bank account, with real (mid-market) exchange rates when sending money abroad. Transferwise is one of our preferred payment methods!
Transaction fee : we do NOT charge a surcharge for accepting TransferWise as a payment method.
Website : https://transferwise.com



PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card. When paying via PayPal, you will be redirected to PayPal's website where you will login and select your funding source. Then, you're redirected to our site to finalize your payment.

We accept the payment in only Japanese YEN.

PayPal accepts ALL major credit cards, including AMEX. You do NOT need a PayPal account to process payments.
Transaction fee : we do NOT charge a surcharge for accepting PayPal as a payment method.
PayPal website : https://www.paypal.com



International Postal Money Order (IPMO) : International Payments is the easy and secure way to send money abroad. You can transfer money to almost anywhere in the world.Simply, your post office, and tell them you'd like to have your payment remitted to Japan by IPMO

We accept the payment in only Japanese YEN.
To use IMPO please email us at http://www.proxyrabbitjapan.com/p/contact.html



Regular bank transfer : please email us at http://www.proxyrabbitjapan.com/p/contact.html and we will send you our complete bank details, including our SWIFT/BIC Code and IBAN Code.

We accept the payment in only Japanese YEN.

Please be noted, we do not cover any bank transfer charge at our side. When you make an international bank transfer please choose “OUR” code in a SWIFT instruction.
This means you pay all transfer charges. We receive all full amount of the payment. The bank transfer charge is different on each bank and we cannot find out it at our side. If you would like to know it first, please contact with your local bank. Also please note it will take approximately 3 - 5 business days to confirm your payment with our bank.

We will always send you a confirmation email upon receipt of your payment.

We're here to help : )

Have a question about your orders ? Contact us 24 hours a day 7 days a week for the best customer service. We will reply within 24 hours!

Address:

PROXYRABBIT JAPAN (forwarding service)

Denenchofu Ootaku, 145-8799 Tokyo JAPAN

Work Time:

Monday - Friday from 8 a.m to 8 p.m

Saturday - Sunday from 9 a.m to 12 p.m

Email:

proxyrabbitjapan@fastservice.com